Shipping &
Delivery

Welcome to the FRAMEWORK SUPPLY CO. Shipping & Delivery Policy ("Shipping Policy"). This comprehensive document outlines all terms, conditions, procedures, timeframes, costs, restrictions, and obligations related to the shipment and delivery of products purchased through our e-commerce platform.

FRAMEWORK SUPPLY CO. specializes in exclusive, limited-edition streetwear designs with production capped at 500 units per design, ensuring each piece maintains its collectible value and exclusivity. Due to the premium nature of our products and limited inventory, we have implemented rigorous shipping standards to ensure your items arrive safely and promptly.

This Shipping Policy governs:

• All domestic shipments within the United Kingdom
• International shipments to eligible countries and territories
• Standard, expedited, and overnight shipping services
• Free Shipping program eligibility and restrictions
• Processing timeframes and order fulfillment procedures
• Carrier selection and delivery methods
• Package tracking and delivery confirmation
• Customs, duties, and international shipping compliance

This Shipping Policy is supplementary to and should be read in conjunction with:

• Terms of Service
• Privacy Policy
• Return & Refund Policy
• Product Care & Warranty Information

FRAMEWORK SUPPLY CO. ships to all addresses within the fifty (50) United Kingdom, including:

We offer international shipping to select countries and regions:

All shipping addresses must include:

• Full recipient name (first and last)
• Street address with apartment/suite number if applicable
• City or locality
• State/Province/Region
• Postal/ZIP code
• Country
• Phone number (required for international shipments)

All orders undergo automated fraud detection screening including:

• Address verification system (AVS) check
• Card verification value (CVV) validation
• Billing/shipping address cross-reference
• Purchase pattern analysis
• Geo-location verification

Orders flagged for manual review may require additional verification documents. Verification requests are sent within 2 hours, and customer response is required within 24 hours.

All orders include:

• Premium FRAMEWORK SUPPLY CO. branded packaging
• Protective wrapping and cushioning materials
• Tissue paper presentation for garments
• Product authentication card with unique serial number
• Care instruction card
• Brand stickers and promotional materials

Premium Packaging (Orders $200+): Deluxe rigid gift box with magnetic closure, premium tissue paper and ribbon, luxury shopping bag, and exclusive thank you card.

Standard Delivery Procedures:

• Carrier attempts delivery to provided address
• Signature required for orders $300+ and all international shipments
• Delivery to doorstep if signature not required (carrier discretion)
• Delivery photo confirmation (when available from carrier)
• Safe place delivery (if specified and authorized)

Delivery Attempt Failures:

• First Attempt: Delivery notice left, package held at facility, second attempt scheduled
• Second Attempt: Additional notice left, customer must arrange pickup or redelivery
• Third Attempt: Package held for 5-14 days, return-to-sender if not claimed

Confirmation provided via:

• Email confirmation upon successful delivery
• Tracking system updated with delivery status
• SMS confirmation (if opted in)
• Delivery photo (when available from carrier)
• Signature record (for signature-required deliveries)

FRAMEWORK SUPPLY CO. offers international shipping to over 60 countries worldwide. International orders are subject to additional regulations, fees, and delivery timeframes compared to domestic shipments.

All international shipments include:

• Commercial invoice (3 copies minimum)
• Customs declaration form (CN22 or CN23)
• Harmonized System (HS) tariff codes
• Country of origin declaration
• Product description and composition
• Item value and currency